Frequently Asked Questions
Everything you need to know about Scuffers shipping, returns, and premium quality standards.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free shipping on all orders over $150, while a flat rate applies to smaller orders.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. Our garments generally follow a modern, slightly oversized fit; if you prefer a tighter look, we recommend sizing down.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where are Scuffers products manufactured?
Our collections are designed in-house and produced in ethical factories across Portugal and Turkey, ensuring high-quality craftsmanship and fair labor practices.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of purchase by contacting our support team via live chat or email.